Returns & Exchanges
At Vitamin Store, we want your wardrobe to feel as good as it looks, which is why we offer a 30-day window for returns or exchanges on all unworn garments with tags attached. We are committed to ensuring you find the perfect fit and style to supplement your personal collection.
Return Process
- 1.Initiate Your Request
Log into our online portal with your order number and email address to select the items you wish to return or exchange.
- 2.Prepare Your Package
Securely pack the items in their original packaging, ensuring all tags are intact and the packing slip is included inside.
- 3.Label and Ship
Download and print your prepaid shipping label from our portal, attach it to your parcel, and drop it off at any authorized carrier location.
- 4.Quality Check and Refund
Once our warehouse receives and inspects your items, your refund or exchange will be processed within 5 to 7 business days to your original payment method.